1	Preserving Our Patron’s Privacy: Libraries and the USA Patriot Act Maureen Bell Hennepin County Library mbell@hclib.org Enhancing Quality Staff 2003
2	We’ll Cover…. Resources for HCL staff Planning and preparation Staff training Legal issues Patriot Act in the news
3	Resources for HCL Staff Internet Survival Kit Rapid Response Team Talk Cards Checklist
4	Internet Survival Kit Printed material about Internet access, gathered together in a kit to be kept at each Info Desk Samples of handouts for the public Talk cards for 5 most common patron questions Checklist for responding to Internet incidents
5	Rapid Response Team Support for HCL staff on concerns over public access to the Internet: problem-solving for specific incidents or complaints interpretation of the HCL Internet Public Use Policy development of tools to help staff manage this service
6	Rapid Response Team Examples Police ask to take a library computer as evidence in criminal investigation Kids use library computer to order merchandise using stolen credit cards Teens view “gross” website Staff apply sanctions for violating policy
7	Talk Cards “What Is the Library’s Policy on Access to the Internet? ” Responding to Complaints... “Why Doesn’t the Library Use Internet Filters?” “Isn’t There Some Law That Requires Libraries to Filter Access? ” “How Can the Library Let Children and Teens Access X-Rated Material? ”
8	Planning and Preparation The Library Board reviews the policy Hennepin County Library - Board: Internet Public Use Policy Incorporate policy and legal changes into training materials Invite a small group of staff to prepare and present training Rehearse!
9	Staff Training For library and security staff Attendance is strongly encouraged Library Board members are invited County officials are invited County Attorney is there, too Presented by Rapid Response Team
10	Staff Training Topics Internet Public Use Policy and Guidelines Legal definitions Enforcing public use guidelines Resources for HCL staff Legal Update Scenarios
11	Legal Issues: USA Patriot Act You need to be aware of the law and its provisions If the FBI comes to your library, contact your supervisor or the person in charge of the library Contact the library director or his designee Contact the County Attorney’s Office
12	Patriot Act in the News University of Illinois surveys GSLIS - Research: Library Research Center American Civil Liberties Union v. Department of Justice Domestic Security Enhancement Act Senator Orrin Hatch proposes removing sunset date
13	Patriot Act in the News Restore Freedom of Information Act S. 609 Senator Leahy Domestic Surveillance Oversight Act S. 436 Senator Leahy Freedom to Read Protection Act H.R. 1157 Rep. Sanders To check for updates THOMAS -- U.S. Congress on the Internet
14	Patriot Act in the News ACLU reports resolutions in 87 communities from 23 states oppose the Patriot Act Minneapolis City Council resolution passed April 4 2003 Patriot Act cited in 2003 Jefferson Muzzle Awards The Thomas Jefferson Center for the Protection of Free Expression
15	For more information Maureen Bell mbell@hclib.org 952.847.5979 Find this presentation on the HCL web site www.hclib.org/extranet