Guidelines | ||
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| 24.1 | HCL will build on the foundation of existing services and strive to increase
service to targeted user groups. Examples under current discussion and development include the Job and Career Information Center, the Government Information Service, and Homework Centers. |
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| 24.2 | HCL will explore new services which seek to break down barriers and
introduce library services to non-users. Examples include providing access to the HCL online catalog at non-library sites and participating in collaborative programs such as Community Alternative Services. |
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| 24.3 | HCL will utilize new technologies to expand access to information resources. Examples under discussion and development include the Hennepin County Library homepage and the creation of technology centers. |
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| 24.4 | HCL will seek ways to improve the delivery of information services through
the use of new and improved technologies. Possibilities include expanding fax services, receiving information requests via the Internet and responding to requests by transmitting information electronically to a library user's Internet e-mail account. |
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| 24.5 | As new services are developed, policies and procedures will be written. |