Hennepin County Library
Board Policy

Page 1 of 4

Section: LB21

Tracking Record:

Date Adopted: 10/22/2008
Date Revised: 11/18/2009
Previously named: Revenue Policy
Next Review Date: July 2010

• The overarching value is stewardship of and access to library resources
• We serve the community as a whole; we strive to make limited resources available to all
• Staff and customers alike are stewards of public resources
• Individuals are responsible and accountable for the materials they borrow. When materials are returned late or are lost, they are not available to others
• Fines for overdue material are levied as an incentive for the public to return materials on time

• Hennepin County Library Board. Lending Policy
• Hennepin County Library Board. Reserving and Using Public Gathering Places Policy
• Minnesota Statute 134.14. Public Libraries; Multicounty, Multitype Libraries. Title to Property; Free Use
• Minnesota Statute 383B.118. Hennepin County. Fees
• Minnesota Statute 609.541. Protection of Library Property

1. Fines are assessed when materials are kept past their due date; all customers are subject to overdue fines. Exceptions may be made upon the authorization of the Library Director or designee.
2. Fees are assessed for material that is long overdue; a flat rate fee schedule will be used; no refunds will be issued.
3. Borrowing privileges may be restricted according to defined thresholds of outstanding fines and fees:
   a) Outstanding charges of $10.00-$49.99. Customer may renew material. Customer is stopped at express checkout and may check out 2 items with 20% payment of charges.
   b) Outstanding charges of $50.00 or more: Customer is denied both borrowing privileges and a new HCL card. The customer must reduce his/her outstanding charges to less than $50 (minimum payment is 20% of total balance) before the 2 item limit is restored and/or a new library card can be issued. If payment brings the total amount owed to under $10.00, the customer may check out up to the 100 item limit.
4. HCL customers are not charged for interlibrary loans unless lending institution requires a prepayment; customers are responsible for prepayment fees.

1. Customers are responsible for the library materials checked out on their cards and are expected to return materials in a timely manner. Waiving customer fines and fees requires supervisory approval.
2. Circumstances may warrant the waiving of fines. It is the supervisor’s responsibility to determine if a fine should be waived. Overdue fines will be waived if a customer accrues fines due to hospitalization, imprisonment, eviction, or natural disaster. It is the customer’s responsibility to provide documentation verifying the date and occurrence of the event that warrants waiving the fine(s). This must be presented within 4 weeks of the event.
3. Circumstances may also warrant waiving fees for materials that are not returned. It is the supervisor’s responsibility to determine if a fee should be waived. Fees will be waived if the items are lost or damaged in a fire, natural disaster, or by theft when documented by a police or insurance report.
4. Upon waiving a fine or fee, supervisors must record in the library's computer system that a fine or fee was waived, the location, amount waived, reason for the waiver, and the approving supervisor’s name.
5. Activity will be tracked at the administrative level and reviewed for anomalies.

FEE

RATE

Borrowing Material

Fines for overdue teen, children's and easy material

$0.05/calendar day

Maximum fine charged/item (20 days overdue)

$1.00/item

Fines for overdue adult and all other material

$0.30/calendar day

Maximum fine charged/item (20 days overdue)

$6.00/item

Fee for non return of library material (based on average cost for the type of material)

Group 1: includes board books; comics; magazines; newspapers; vertical file material; maps; slides; children's paperbacks

$5.00/item

Group 2: includes mass market paperbacks; phono discs; children's fiction books; easy readers; easy mixed media; adult readers; AV set returned incomplete (missing cassette or disc)

$10.00/item

Group 3: includes music CDs; easy and teen fiction and nonfiction books; children's and easy videotapes; adult and children's music phonotapes

$15.00/item

Group 4: includes adult fiction books; children's nonfiction books; adult and teen videotapes; children's mixed media; children's and easy DVDs, audiobooks on tape, and music CD boxed sets

$20.00/item

Group 5: includes adult nonfiction books; large print books; teen audiobooks on tape; adult and teen DVDs; children's and easy audiobooks on CD; adult and teen music CD boxed sets; software; CD-ROMs

$25.00/item

Group 6: includes adult and teen audiobooks on CD; adult mixed media; adult audiobooks on cassette tape

$50.00/item

Group 7: includes laptop computer; power check energy meter

List price (default $100)

Rental Books

$4.00 (includes sales tax)

Library Cards

Replacement library card

$1.00

Non-Minnesota resident library card

$45.00

Interlibrary Loan

Fee charged to institutions outside of the 4-state (Minnesota, North Dakota, South Dakota and Wisconsin) region wishing to borrow Hennepin County Library material.

$15.00 per item loaned and invoiced; $5.00 per item via ILL Fee Management

Fee charged to institutions outside of the the 4-state region for photocopy service.

$10.00 for up to the first 20 pages plus $0.10/page over 20

Hennepin County Library customers are not charged to obtain material through interlibrary loan unless the lending institution requires prepayment.

Customers are responsible for prepayment fees

Self-Service Copiers and Duplication Services

Photocopies and computer printouts (black and white)

$0.10 per page

Photocopies and computer printouts (color)

$0.50 per page

Paper copies from microform

$0.25 per page

CD/DVD (blank recordable) and computer diskettes

$1.00 each

Other portable data storage devices

Cost recovery

Poster reprints (service is provided by contract vendor to library customers)

Meeting Rooms and Facilities

Reserving Space (during library operating hours)

Community Library meeting rooms

no charge

Area Library meeting rooms (Southdale, Ridgedale, Brookdale)

no charge

Central Library*

10 study, club and reading rooms

no charge

Doty Board Room

$600/booking event

Pohlad Hall

$800/booking event

RKMC Meeting Room

$350/booking event

Best Buy Tech Center

$200/booking event

Library Atrium

not available

Reserving Space (after library operating hours)

Community Library meeting rooms

not available

Area Library meeting rooms (Southdale, Ridgedale, Brookdale)

not available

Central Library*

10 study, club and reading rooms

not available

Doty Board Room

$750/booking event

Pohlad Hall

$950/booking event

RKMC Meeting Room

$450/booking event

Best Buy Tech Center

not available

Library Atrium

$1,800/booking event

Room Set-Up and Take-Down Service

Community Library meeting rooms

not available

Area Library meeting rooms (Southdale, Ridgedale, Brookdale)

$25.00/booking event

Central Library*

Central Library*

not available

Doty Board Room

included in reservation fee

Pohlad Hall

included in reservation fee

RKMC Meeting Room

included in reservation fee

Best Buy Tech Center

included in reservation fee

Library Atrium

included in reservation fee

Audio-Visual Equipment (pending availability)

Microphone and projection screen

no charge

Overhead projector

$10.00/booking event

Monitor

$10.00/booking event

Video projection

$10.00/booking event

Audio-taping equipment

$10.00/booking event

Audio-taping equipment

$10.00/booking event

Custodial Services

Cleaning beyond normal (one hour minimum)

$20.00/hour

*Non-profit organizations receive a 20% discount on space reservation fees