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Hennepin County Library
Board Policy

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Section: LB21


FEE AND FINE POLICY

Tracking Record:

Date Adopted: 10/22/2008
Date Revised: 8/22/2012
Previously named: Revenue Policy
Next Review Date: January 2014

Purpose
The purpose of this policy is to establish fees and fines; subject to Board of County Commissioners approval.

Principles
  • The overarching value is stewardship of and access to library resources
  • We serve the community as a whole; we strive to make limited resources available to all
  • Staff and customers alike are stewards of public resources
  • As a public institution, Hennepin County Library strives to make its collection and services freely accessible to all
  • Individuals are responsible and accountable for the materials they borrow. When materials are returned late or are lost, they are not available to others
  • Fines for overdue material are levied as an incentive for the public to return materials on time. Fines enable the library to recover the material and make them accessible to other customers
  • Fees may be established as cost recovery measures for supplemental services


Associated Policies and Laws
  • Hennepin County Library Board. Lending Policy
  • Hennepin County Library Board. Reserving and Using Public Gathering Places Policy
  • Minnesota Statute 134.14. Public Libraries; Multicounty, Multitype Libraries. Title to Property; Free Use
  • Minnesota Statute 383B.118. Hennepin County. Fees
  • Minnesota Statute 609.541. Protection of Library Property
Process
This policy is reviewed by the Library Director (or designee) every three years or more frequently as needed. Recommendations are advanced to the Library Board Program/Policy Committee who reviews, revises as necessary, endorses, and advances to the full Library Board for approval. Any proposed changes to the fee and fine schedule must be advanced to the Board of County Commissioners for final disposition.

Borrowing Library Material
  1. Fines are assessed when materials are kept past their due date; all customers are subject to overdue fines. Exceptions may be made upon the authorization of the Library Director or designee.
  2. Fees are assessed for material that is long overdue; a flat rate fee schedule will be used; no refunds will be issued.
  3. Borrowing privileges may be restricted according to defined thresholds of outstanding fines and fees:
    a) Outstanding charges of $10.00-$49.99. Customer may renew material. Customer is stopped at express checkout and may check out 2 items with 20% payment of charges.
    b) Outstanding charges of $50.00 or more: Customer is denied borrowing privileges. The customer must reduce his/her outstanding charges to less than $50 (minimum payment is 20% of total balance) before the 2 item limit is restored. If payment brings the total amount owed to under $10.00, the customer may check out up to the established item limit.
  4. HCL customers are not charged for interlibrary loans unless lending institution requires a prepayment; customers are responsible for prepayment fees.


Waiving Fines and Fees
  1. Customers are responsible for the library materials checked out on their cards and are expected to return materials in a timely manner.

  2. Circumstances may warrant the waiving of fines. Waiving customer fines and fees requires supervisor (or designee) approval. Customer requests for a waiver will be resolved in a timely way.

  3. It is the supervisor's (or designee) responsibility to determine if a fine should be waived. Overdue fines will be waived if a customer accrues fines due to hospitalization, imprisonment, eviction, or natural disaster.  It is the customer's responsibility to provide documentation verifying the date and occurrence of the event that warrants waiving the fine(s).

  4. Circumstances may also warrant waiving fees for materials that are not returned.  It is the supervisor's (or designee's) responsibility to determine if a fee should be waived.  Fees will be waived if the items are lost or damaged in a fire, natural disaster, or by theft when documented by a police or insurance report.

  5. The Library Director (or designee) will establish an administrative policy that 1) ensures the fair and consistent application of this policy, 2) defines expectations for the timely resolution of disputes, and 3) determines the necessary level of financial oversight and review.


Meeting Room and Facility Use
Fees assessed for meeting room and facility use are defined here. See the Reserving and Using Public Gathering Places Policy for additional information.
Fee and Fine Schedule Rate
Borrowing Material
Fines for overdue teen, children's and easy material $0.05/calendar day
Maximum fine charged/item (20 days overdue) $1.00/item
Fines for overdue adult and all other material $0.30/calendar day
Maximum fine charged/item (20 days overdue) $6.00/item
Fees for non return of library material (based on average cost for the type of material)
Group 1: includes board books; comics; magazines; newspapers; vertical file material; maps; slides; children's paperbacks $5.00/item
Group 2: includes mass market paperbacks; phono discs; children's fiction books; easy readers; easy mixed media; adult readers; AV set returned incomplete (missing cassette or disc) $10.00/item
Group 3: includes music CDs; easy and teen fiction and nonfiction books; children's and easy videotapes; adult and children's music phonotapes $15.00/item
Group 4: includes adult fiction books; children's nonfiction books; adult and teen videotapes; children's mixed media; children's and easy DVDs, audiobooks on tape, and music CD boxed sets $20.00/item
Group 5: includes adult nonfiction books; large print books; teen audiobooks on tape; adult and teen DVDs; children's and easy audiobooks on CD; adult and teen music CD boxed sets; software; CD-ROMs $25.00/item
Group 6: includes adult and teen audiobooks on CD; adult mixed media; adult audiobooks on cassette tape $50.00/item
Group 7: includes laptop computer; power check energy meter List price (default $100)
Rental Books 4.00 (includes sales tax)
Library Cards
Replacement library card $1.00
Non-Minnesota resident library card $60.00/annual
Interlibrary Loan
Fee charged to institutions outside of the 4-state (Minnesota, North Dakota, South Dakota and Wisconsin) region wishing to borrow Hennepin County Library material. $15.00 per item loaned and invoiced; $5.00 per item via ILL Fee Management
Fee charged to institutions outside of the 4-state region for photocopy service. $10.00 for up to the first 20 pages plus $0.10/page over 20
Fines for all overdue interlibrary loan material $0.30/calendar day
Maximum fine charged/item (20 days overdue) $6.00/item
Hennepin County Library customers are not charged to obtain material through interlibrary loan unless the lending institution requires prepayment. Customers are responsible for prepayment fees
Self-Service Copiers and Duplication Services
Photocopies and computer printouts (black and white) $0.10 per page
Photocopies and computer printouts (color) $0.50 per page
Paper copies from microform $0.25 per page
CD/DVD (blank recordable) and computer diskettes $1.00 each
Other portable data storage devices Cost recovery
Poster reprints (service is provided by contract vendor to library customers)
Meeting Rooms and Facilities
Reserving Space (during library operating hours)
Community Library meeting rooms no charge
Area Library meeting rooms (Southdale, Ridgedale, Brookdale) no charge
Central Library*
10 study, club and reading roomsno charge
Doty Board Room$600/booking event
Pohlad Hall$800/booking event
RKMC Meeting Room$350/booking event
Best Buy Learning Lab$200/booking event
Library Atriumnot available
Reserving Space (after library operating hours)
Community Library meeting roomsnot available
Area Library meeting rooms (Southdale, Ridgedale, Brookdale)not available
Central Library*
10 study, club and reading roomsnot available
Doty Board Room$750/booking event
Pohlad Hall$950/booking event
RKMC Meeting Room$450/booking event
Best Buy Learning Labnot available
Library Atrium$1,800/booking event
Room Set-Up and Take-Down Service
Community Library meeting roomsnot available
Area Library meeting rooms (Southdale, Ridgedale, Brookdale)$25.00/booking event
Central Library*
10 study, club and reading roomsnot available
Doty Board Roomincluded in reservation fee
Pohlad Hallincluded in reservation fee
RKMC Meeting Roomincluded in reservation fee
Best Buy Learning Labincluded in reservation fee
Library Atriumincluded in reservation fee
Audio-Visual Equipment (pending availability)
Microphone and projection screenno charge
Overhead projector$10.00/booking event
Monitor$10.00/booking event
Video projection$10.00/booking event
Audio-taping equipment$10.00/booking event
Custodial Services
Cleaning beyond normal (one hour minimum)$20.00/hour

*Non-profit organizations receive a 20% discount on space reservations.

Pending room availability, fees may be waived for tax-supported organizations, the Hennepin County Library Board, the Library Foundation of Hennepin County, and Hennepin County Library Friends groups.These groups may be relocated to alternate locations if fee-paying bookings intervene.


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