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Current service information

Hennepin County Library continues to adapt its services in response to the COVID-19 pandemic, with an emphasis on the safety of our staff and patrons.

You can access library services in-person and online.

In-person services

  • Grab and Go
    Are you hoping to make a quick visit to the library? Many libraries are welcoming patrons into the building for short visits through our Grab and Go service. Keep in mind, a visit to the library will look and feel different while the need for physical distancing continues.
  • Computer use by appointment
    Select libraries can accommodate computer use by appointment.

Online services

You can connect to library resources from home, with many resources offering new or expanded remote access.

 

Returning materials

  • Returns are accepted at all open locations during regularly scheduled operating hours.
  • You are not required to return materials at this time. Due dates for physical materials continue to be automatically extended.
  • We are experiencing a significant backlog in processing of returned items. Depending on location, returned items may not be fully checked in for several days to several weeks. This delay will not result in fines, as all due dates continue to be automatically extended.
  • Closed libraries are unable to accept returns. Visit our locations page for a list of current service locations.

Library materials and your account

Due dates

  • Due dates for physical materials continue to be automatically extended. You are not required to return materials at this time.

Catalog updates

  • Items in closed libraries are not available, and closed locations are not visible in the catalog.  

Library cards

Library services available online

Ask Us

We can answer questions, connect you to online resources or recommend your next read.

  • Contact us by email, chat or text.
  • Call 612-543-KNOW (5669) to reach library staff by phone.
    • Monday-Thursday 9 a.m. – 8 p.m.
    • Friday-Saturday 9 a.m. – 5 p.m.
    • Sunday noon – 5 p.m.
  • Español/Spanish
    Llame o envíe un texto al 651-503-8013 para recibir ayuda en español.
  • Hmoob/Hmong
    Hu losis text rau lub tsev nyeem ntawv ntawm 612-385-0886 txais kev pab hais lus Hmoob.
  • Soomaali/Somali
    Caawimaad Soomaali ah, soo wac ama qoraal (text) usoo dir maktabada 612-235-1339.

Use online resources

See all online resources available from your library.

Other updates

Not reopening in 2020

As  directed by the county board, nine libraries will not reopen in 2020: East Lake, Golden Valley, Linden Hills, Long Lake, Minnetonka, Osseo, Pierre Bottineau, Roosevelt, and St. Bonifacius. No permanent closures have been directed, and the county’s COVID-19 response continues to evolve.