Contact us

Hennepin County Library is dedicated to providing quality library service. Ask us a question or tell us about an experience with the Library. Your questions and comments are welcome!


Ask Us services


Chat with Hennepin County Library staff.

  • Monday-Thursday 9 a.m. – 9 p.m.
  • Friday-Saturday 9 a.m. – 5 p.m.
  • Sunday noon – 5 p.m.

Local chat available


After-hours chat

When Hennepin County Library staff are not available, chat with AskMN librarians from outside of Hennepin County who assist on our behalf.

AskMN statewide 24/7 reference service provided by Minitex and participating Minnesota libraries.


Call 612-543-KNOW (5669)

  • Monday-Thursday 9 a.m. – 8 p.m.
  • Friday-Saturday 9 a.m. – 5 p.m.
  • Sunday noon – 5 p.m.


Service is free, but your standard message and data rates apply.

  • Text your question to 612-400-7722


Phone numbers

Ask Us

Call 612-543-KNOW (5669) to reach library staff by phone.

  • Monday-Thursday 9 a.m. – 8 p.m.
  • Friday-Saturday 9 a.m. – 5 p.m.
  • Sunday noon – 5 p.m.


Llame o envíe un texto al 651-503-8013 para recibir ayuda en español.


Hu losis text rau lub tsev nyeem ntawv ntawm 612-385-0886 txais kev pab hais lus Hmoob.


Caawimaad Soomaali ah, soo wac ama qoraal (text) usoo dir maktabada 612-235-1339.

Suggest a purchase

You can suggest a title for purchase if it is not owned by Hennepin County Library. We will let you know whether we are able to purchase it with a message in your library account.

Submit a suggestion for purchase

Program proposals

If you would like to offer a program at the library, you can submit a proposal, and we will contact you if the program meets our guidelines and fits into programming needs, schedule, and budget.

View program guidelines and submit a proposal


K-12 Educators Newsletter

A quarterly email newsletter with resources and services from Hennepin County Library to use with your students in kindergarten through grade 12.

View issues

Read This Newsletter

A quarterly newsletter with recommendations and tips for adult readers.

View issues

Subscribe to library newsletters

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