Contact us
Hennepin County Library is dedicated to providing quality library service. Ask us a question or tell us about an experience with the Library. Your questions and comments are welcome!
Ask Us services
Phone
- Monday-Thursday 9 a.m. – 8 p.m.
- Friday-Saturday 9 a.m. – 5 p.m.
- Sunday noon – 5 p.m.
Text
Service is free, but your standard message and data rates apply.
- Text your question to 612-400-7722
Chat
Chat with Hennepin County Library staff.
- Monday-Thursday 9 a.m. – 8 p.m.
- Friday-Saturday 9 a.m. – 5 p.m.
- Sunday noon – 5 p.m.
Local chat available
After-hours chat
When Hennepin County Library staff are not available, chat with AskMN librarians from outside of Hennepin County who assist on our behalf.
AskMN statewide 24/7 reference service provided by Minitex and participating Minnesota libraries.
Phone numbers
Ask Us phone service
Español/Spanish
Llame o envíe un texto al 651-503-8013 para recibir ayuda en español.
Hmoob/Hmong
Hu losis text rau lub tsev nyeem ntawv ntawm 612-385-0886 txais kev pab hais lus Hmoob.
Soomaali/Somali
Caawimaad Soomaali ah, soo wac ama qoraal (text) usoo dir maktabada 612-235-1339.
At Home service
Renewals
Technical help desk
Media inquiries
Volunteers
Friends of the Hennepin County Library
TTY
711
Add to the collection
Authors and artists who would like to add their work to the library’s collection can submit their books, zines, and CD/DVDs for consideration.
Authors and artists: submit your work
You can suggest a title for purchase if it is not owned by Hennepin County Library.
Program proposals
Hennepin County Library partners with large and small organizations to strengthen public services, expand our reach, and create connections in our communities. If you would like to explore partnership opportunities, please email communityengagement@hclib.org.
If you would like to offer a program at the library, you can submit a proposal, and we will contact you if the program meets our guidelines and fits into programming needs, schedule, and budget.
View program guidelines and submit a proposalLibrary leadership
Email:
Mail:
Hennepin County Library Administrative Offices
attn: Director's Office
12601 Ridgedale Drive
Minnetonka, MN 55305
Call:
If you would like to discuss a concern or provide feedback about an experience you had at the library, you can:
- Call, chat, or email via Ask Us.
- Share a written message online. All messages are read, and if requested, will receive a response.
- Call your local library and speak directly with the building manager.
- Contact the director’s office.
Newsletters
Bits & Bytes Newsletter
A newsletter featuring news and highlights from the Best Buy Teen Tech Center.
K-12 Education Newsletter
An email newsletter with resources and services from Hennepin County Library to use with your students in kindergarten through grade 12.
Mary Ann Key Book Club Newsletter
Get email updates with book club information, including discussion questions, events, and messages.
Read This Newsletter
A quarterly newsletter with recommendations and tips for adult readers.
Special Collections Newsletter
A monthly email newsletter featuring news and highlights from the local history archives and digital collections.
Subscribe to library newsletters