Borrowing
Loan period
The loan period for an interlibrary loan is three weeks. Interlibrary loans cannot be renewed.
Limits
You can have up to 10 active interlibrary loan requests per patron. Requests are active from the time they are placed until the item has been returned to a Hennepin County Library and checked in by the Interlibrary Loan department.
Lending libraries may decline to lend any item and may limit the number of times they will send an item (see format availability below). Items previously borrowed through interlibrary loan may not be available again.
Pick up items
Most requests are filled in two to three weeks. Some take longer due to demand for the item, how widely it is held, and delivery schedules. You will be notified by email or phone when the item is ready for to pick up.
Fees
There's no charge for interlibrary loan service, except for some microfilm requests that require pre-paid fees.
Cancel a request
You can cancel a request directly in MNLINK (My Account) or you can Ask Us by phone, email, text, or in person.